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Call +91 84240 60760
Free Shipping | 15 Day Returns | 100% Refunds

Exchange Scheme

Exchange and Buyback Policy – 1 November 2021

Diamond Jewellery

Description

Make

HM / Non-HM

Exchange

Buyback

Purchased on or after 1 January 2012

Lagu Bandhu

HM

With invoice and Certificate: 90% of invoice value
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

With Invoice and Certificate: 80% of invoice value
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Without Invoice
OR
Without Certificate

Lagu Bandhu

HM & Non-HM

As per Valuation

As per Valuation

Purchased on or before 31 December 2011

Lagu Bandhu

HM

Invoice Value including labour less taxes
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Invoice Value less 10% and taxes
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Description

Make

HM / Non-HM

Exchange

Buyback

Purchased at any time

Lagu Bandhu

HM / Non-HM

As per valuation

As per valuation

Diamond Jewellery

Description

Purchased on or after 1 January 2012

Make

Lagu Bandhu

HM / Non-HM

HM

Exchange

With invoice and Certificate: 90% of invoice value
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Buyback

With Invoice and Certificate: 80% of invoice value
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Description

Without Invoice
OR
Without Certificate

Make

Lagu Bandhu

HM / Non-HM

HM & Non-HM

Exchange

As per Valuation

Buyback

As per Valuation

Description

Purchased on or before 31 December 2011

Make

Lagu Bandhu

HM / Non-HM

HM

Exchange

Invoice Value including labour less taxes
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Buyback

Invoice Value less 10% and taxes
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Description

Purchased at any time

Make

Lagu Bandhu

HM / Non-HM

HM / Non-HM

Exchange

As per valuation

Buyback

As per valuation

Diamond Jewellery

Description

Purchased on or after 1 January 2012

Make

Lagu Bandhu

HM / Non-HM

HM

Exchange

With invoice and Certificate: 90% of invoice value
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Buyback

With Invoice and Certificate: 80% of invoice value
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Description

Without Invoice
OR
Without Certificate

Make

Lagu Bandhu

HM / Non-HM

HM & Non-HM

Exchange

As per Valuation

Buyback

As per Valuation

Description

Purchased on or before 31 December 2011

Make

Lagu Bandhu

HM / Non-HM

HM

Exchange

Invoice Value including labour less taxes
OR
100% current Diamond Value and 100% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Buyback

Invoice Value less 10% and taxes
OR
90% current Diamond Value and 90% Current Gold Rate (18 Kt) * Net Wt without labour; whichever is higher

Description

Purchased at any time

Make

Lagu Bandhu

HM / Non-HM

HM / Non-HM

Exchange

As per valuation

Buyback

As per valuation

Other Gemstone Jewellery

Description

Make

HM / Non-HM

Exchange

Buyback

Ruby, Emerald, Sapphire

Up to a maximum of 60% of the invoice value (less taxes) of stones (not appreciated value as per current rates) depending upon the condition of stones. (Condition of stones will be evaluated by our QC team

Up to a maximum of 40% of the invoice value (less taxes) of stones (not appreciated value as per current rates) depending upon the condition of stones. (Condition of stones will be evaluated by our QC team

Pearls and Corals

No Exchange

No Buy Back

Description

Make

HM / Non-HM

Exchange

Buyback

Lagu Bandhu

HM

Net Wt * 18 Kt Rate

Net Wt * 18 Kt Rate less 10%

Other than Lagu Bandhu

HM

Net Wt * 18 Kt Rate

No Buy Back

Description

Make

HM / Non-HM

Exchange

Buyback

Lagu Bandhu

HM

Net Wt * 22 Kt Rate

Net Wt * 22 Kt Rate less 10%

Other than Lagu Bandhu

HM

Net Wt * 22 Kt Rate

No Buy Back

Gold Coins and Valli

Description

Make

HM / Non-HM

Exchange

Buyback

Lagu Bandhu or any other

Current Rate (995)

Current Rate (995) less 10%

Description

Make

HM / Non-HM

Exchange

Buyback

Lagu Bandhu

Current Rate (23 Kt)

Current Rate (23 Kt) less 7.5%

Other than Lagu Bandhu

Current Rate (23 Kt)

No Buy Back

Platinum

Description

Make

HM / Non-HM

Exchange

Buyback

Current Rate less 10%

Current rate less 15%

Any other jewellery not mentioned above

Description

Make

HM / Non-HM

Exchange

Buyback

Lagu Bandhu or any other

(Touch % – 5%)*Net Wt * Current Rate 995 (after melting, if required)

No Buy Back

Terms and Conditions:

1. Lagu Bandhu Jewellery purchased from any of our showrooms including online stores like Amazon or our website, can be presented for exchange or buy-back at any of our showrooms. A list of our showrooms with contact details is given in Table 1 at the end of this document. The gold & platinum rate of respective purity at showroom where buy-back happens would be considered as ‘current rate’ for calculating the buy-back price of jewellery.
2. For the purpose of “exchange” or “buy-back”, the ornaments must be in clean, wearable condition. Ornaments with fallen stones and/or broken condition will attract an additional charge for repairing/polishing/cleaning. The value of missing or damaged stones will not be considered for evaluation. Ornaments damaged beyond repairs will be considered for “buyback” only even if a new ornament is purchased against this value.
3. The Original invoice and Certificate (in case of Diamond ornaments) must be produced. In case these are lost, the Stores Manager’s decision to deny / accept such ornaments for exchange or buy-back will be final. (the store manager can also dedcut the cost of re-certification)
4. Diamond ornaments can be exchanged for Diamond ornaments only. In case they are to be exchanged against plain gold jewellery, it will be valued as per buy-back policy and NOT as per exchange policy. Uncut diamond and fancy shaped diamonds (i.e. other than Round Brilliant Cut) will not be valued as per above buy-back policy. They will be subject to quality evaluation by Lagu Bandhu team.
5. Taxes means any taxes currently applicable or applicable at the time of purchase (like VAT, GST,Excise duty etc.) as the case may be
6. No buy-back value will be given for Labour/Making charges paid to us.
7. All products will undergo quality checks before the exchange or buy-back are initiated. Lagu Bandhu reserves the right to calculate the exchange and buy-back amounts of the product depending on the final evaluation by our quality check team. Lagu Bandhu reserves the right to deny the ecchange or buy-back of any item even if it qualifies through quality evaluation.
8. Hallmarked ornaments or Hallmark has to be as per the BIS standards
9. All Coins / Biscuits or ornaments will be accepted subject to purity checks, wherein we may have to break the original packing and the items may be deformed/discoloured irreversibly.
10. Lagu Bandhu reserves the right to unilaterally modify any of the above rules/conditions/values without notice to past customers. The exchange or buy-back will be done according to the policy in effect at the time of exchange or buy-back.
11. Disputes (if any) will be subject to Mumbai Jurisdiction.

Contact Numbers

Customer Care – 8424060760

Dadar – Diamond 8928895314
Dadar – Gemstones and Gold 8928842438
Thane – 9653486047
Borivali – 8104740152
Dombivali – 8433916653
Aundh – 9819272884
Karve Road, Pune – 020 25450165